GO+ is a new TNG eWallet feature launched by TNG Digital Sdn Bhd (“TNGD”) which allows the balance in your GO+ account to earn potential returns. The underlying fund for GO+ is Principal e-Cash – a money market fund managed by Principal Asset Management Berhad (“Principal Malaysia”) that aims to provide investors with liquidity and income. The balance in the GO+ account should not be treated as E money, deposit; and is neither capital guaranteed nor capital protected by PIDM.
Any Malaysian who is above 18 years old and a TNG eWallet user who has completed the account verification process.
GO+ is not available for foreigners.
Quick Reload Payment is a service enabled when you sign up for GO+ whereby whenever your TNG eWallet balance is insufficient to make a payment, you may utilise the exact amount needed from GO+ to complete your payment seamlessly. All payments are supported except for Peer-to-peer (P2P) transactions.
For TNG eWallet and GO+
(Unable to reload into TNG eWallet, Problem with 6-digitpin, How to Cash in into/Cash out from GO+)
You may email your queries to https://tngd.my/careline-webform
You may also call the TNGD careline at +(603)5022 3888. The operating hours are Monday to Sunday, 7.00am to 10.00pm (including public holidays).
For Principal e-Cash
(Earning calculation, failed Cash Out to bank account, more info about the fund andPrincipal Malaysia)
You may email your queries to email@example.com.
You may also call Principal Customer Care at +(603) 7723 3800. The operating hours are
Monday to Thursday: 8.45am to 5.45pm;
Friday: 8.45am to 4.45pm (closed on national and Selangor public holidays)
You must read and understand the contents of the Product Highlight Sheet and Prospectus forPrincipal e-Cash. Principal e-Cash is a money market fund and investing in it is not like placing a deposit with a financial institution.